Hazeldene House Surgery Hazeldene House Surgery - Online
NHS Direct Tel: 0845 4647

Practice Telephone:
01889 881206

Dispensary (Only):
01889 882011

Appointments

Hazeldene House Surgery:

Practice Tel: 

01889 881206 

Main Road,
Great Haywood,
Stafford.
ST18 0SU

For Appointments and General Enquiries
please telephone the Practice number

Day

Surgery Opening Hours

Monday, Tuesday, Wednesday, Friday

8.00am to 6.30pm

Thursday

8.00am to 1.00pm

Saturday

am Open (times vary)

Sunday

Closed

Bank Holidays

Closed

Day

Consultation Times

Monday to Friday

8.45am - 11.30am

Mon, Tue, Wed, Fri

4.00pm - 6.00pm

All surgeries are by appointment only. However, we do operate a 'walk-in' service at our Branch Surgeries.

Early Start & Late Finish Appointments

In addition to the above appointment times, we also offer an early start and late finish service.

The Appointment System

Our Appointment System is designed to provide flexibility and choice. With four different types of appointment on offer however, this can be confusing. Hopefully the following information will help you to decide the appointment arrangements which best suit your needs.

Pre-Booked Appointments

Routine Appointments You are always free to book an appointment with the Doctor of your choice. There is usually a wait of a few days and as Dr Burra, Dr Merriott, Dr McWilliams and Dr Skilton only work part-time with the practice, it may take longer to see them than the full-time Doctors.

Same Day 8 Minute Slot Appointments

Urgent Most days we are able to offer patients an 8 minute slot with one of the Duty Doctors. You cannot choose the Doctor you see, but you can attend for an urgent or routine medical problem, the main stipulation being that the time available only allows the Doctor to deal with one problem.

To book an 8 minute slot it is best to contact Reception as soon after the surgery opening time (see above) as possible. The Receptionist will give you an appointment time or, if no slots are available, will advise you about the alternatives open to you depending on the urgency with which you need to see a Doctor.

Walk-In Surgeries

Walk-In Surgeries We hold Walk-In Surgeries as Weston Village Hall on Monday Mornings and Hixon Memorial Hall on Tuesday and Friday mornings. No appointments is necessary but if you would like the Doctor to bring your medical notes with him/her please contact Reception at least 24 hours before the Branch Surgery (on the Friday for Weston). Further details on the Branch Surgeries can be found here.

Emergency Appointments &
Out of Hours Emergencies

For details on Emergency Appointments and our Out of Hours Service can be found here.

Keep It or Cancel It

If you cannot keep your appointment with the Doctor or Nurse, please let us know in good time. This enables us to offer your appointment to someone else. Up to 80 patients fail to cancel their appointment each month. This not only wastes valuable Doctor and Nursing time, but also means everyone waits longer to be seen.

And Finally ...

We are always here to help. If you are unsure about the type of appointment which will best suit your needs the Receptionist will be very happy to advise. Simply call in at Reception or telephone 01889 881206.

Your Health

Access Local & National Health Resources:

News

Patient Participation Group Meeting:

The minutes from our last group meeting can be downloaded here.

The next meeting will be held on the
8th May 2014 at 7.30pm.


Cancel your Appointment by Text:

You can now text our surgery to cancel an appointment. Click here to find out how.


Patient Survey Results 2012/13:

The Results and Action Plan for our 2012/13 Patient Survey are now available!.


Are your Medical Records
Up-to-Date ?

We would be grateful if you would take a few minutes to fill out our online Questionnaire.


Do we have your correct address and telephone number ?

If you have not advised us of any changes how can we contact you if we need to do so ? Please use our online form to tell us of any changes.


Exercise on Prescription:

If your Doctor or Practice Nurse feel that your condition could benefit from regular exercise she/he can refer you for Exercise on Prescription
 

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