Appointments
Hazeldene House Surgery: |
Practice Tel: |
01889 881206 |
Main Road,
Great Haywood,
Stafford.
ST18 0SU |
Dispensary Tel: |
01889 882011 |
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For Appointments and General Enquiries
please telephone the Practice number
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Day |
Surgery Opening Hours |
Monday to Friday |
8.30am to 6.30pm |
except Thursday |
8.30am - 1.00pm |
Saturday |
Closed |
Sunday |
Closed |
Bank Holidays |
Closed |
Early Start & Late Finish Appointments
In addition to the above appointment times, we also offer an early start and late
finish service.
The Appointment System
Our Appointment System is designed to provide flexibility and choice. With four
different types of appointment on offer however, this can be confusing. Hopefully
the following information will help you to decide the appointment arrangements
which best suit your needs.
Pre-Booked Appointments
You are always free to book an appointment with the Doctor of your choice. There
is usually a wait of a few days and as Dr Burra, Dr Merriott and Dr McWilliams only
work part-time with the practice, it may take longer to see them than the
full-time Doctors.
Same Day 8 Minute Slot Appointments
Most days we are able to offer patients an 8 minute slot with one of the Duty Doctors.
You cannot choose the Doctor you see, but you can attend for an urgent or routine
medical problem, the main stipulation being that the time available only allows the
Doctor to deal with one problem.
To book an 8 minute slot it is best to contact Reception as soon after the surgery
opening time (see above) as possible. The Receptionist will give you an appointment
time or, if no slots are available, will advise you about the alternatives open to
you depending on the urgency with which you need to see a Doctor.
Walk-In Surgeries
We hold Walk-In Surgeries as Weston Village Hall on Monday Mornings and Hixon
Memorial Hall on Tuesday and Friday mornings. No appointments is necessary but if
you would like the Doctor to bring your medical notes with him/her please contact
Reception at least 24 hours before the Branch Surgery (on the Friday for Weston).
Further details on the Branch Surgeries can be found here.
Emergency Appointments & Out of Hours Emergencies
For details on Emergency Appointments and our Out of Hours Service can be found here.
Keep It or Cancel It
If you cannot keep your appointment with the Doctor or Nurse, please let
us know in good time. This enables us to offer your appointment to someone
else. Up to 80 patients fail to cancel their appointment each month. This not only
wastes valuable Doctor and Nursing time, but also means everyone waits longer to be
seen.
And Finally ...
We are always here to help. If you are unsure about the type of appointment which
will best suit your needs the Receptionist will be very happy to advise. Simply call in
at Reception or telephone 01889 881206.
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