General Patient Information

Patient Feedback

Hazeldene House Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Problems or Complaints

We are committed to providing our patients with services that are of a consistently high quality. However, even in the best run Practices occasionally things to not go as smoothly as we would like.

If at any time you feel that you need to make a formal complaint, our complains procedure can be found here.

Stafford & Surrounds Clinical Commissioning Group

Hazeldene House Surgery is one of several practices that make up Stafford and Surrounds Clinical Commissioning Group. The CCG is responsible for ensuring you get all the services you need.

For details of all primary care services in the area, take a look at the CCG website, www.staffordsurroundsccg.nhs.uk

GP Average Earnings

Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the practice of Hazeldene House Surgery in the financial year ended 31st March 2016 was £37,451 before tax and National Insurance. This is for 4 full time GPs, 2 part time GPs and 1 salaried GP who worked in the practice for more than six months.