Hazeldene House Surgery Hazeldene House Surgery - Online
NHS Direct Tel: 0845 4647

Practice Telephone:
01889 881206

Dispensary (Only):
01889 882011

Clinics & Services

Introduction

Your Doctor will try and find the best way of making you better. This may not involve giving you medicine or tablets, as there are other ways to treat you, so please do not expect a prescription on every visit. You may require advice on how to prevent illnesses in the future.

The surgery provides minor surgery, but if you need specialist advice or treatment, you will be referred to the hospital. Patients with minor injuries should attend Casualty.

Practice Clinics

Antenatal Clinics Asthma Clinics Cervical Smear Clinics
Diabetic Clinics Heart Clinics  

Practice Services

Blood Pressure Monitor Child Health & Immunisation Chiropodist
Change of Address / Tel No Community Psychiatric Nurse Diet & Nutrition
Direct Access Day Case Service District Nurses Minor Surgery
Exercise on Prescription Family Planning Health Visiting
Physiotherapy Private Services Registering with our Practice
Smoking Cessation Social Services Temporary Residents
Travel Advice Well Women / Man Checks  

Clinics

Antenatal Clinics:

Antenatal care is provided by the Doctors in conjunction with the Community Midwives.

If you think that you are pregnant you need to see your Doctor as soon as possible. Once your pregnancy is confirmed arrangements will be made for the Midwife to see you, often in your own home, and she in turn will arrange any necessary blood tests and scans and advise you about the frequency with which she and your Doctor need to see you.

Antenatal Clinics are held at the Surgery on Wednesday afternoons and appointments should be pre-booked via Reception.

It is very important that after your baby is born you see your Doctor for your postnatal check. Ideally the check should be carried out 6 to 8 weeks after the birth and no later than the twelfth week.

Asthma Clinics:

Asthma Clinics The Doctors recommend that all patients with asthma attend the Asthma Clinic once a year. Even if you think that your asthma is well controlled we may be able to make you feel even better.

Our Practice Nurses hold qualifications in asthma care. In addition to monitoring your health, the aim of the Clinics are to ensure that you have a full understanding of your condition, that you have a good inhaler technique and that you are able to recognise at an early stage the warning signs of when you need help.

Please also refer to the Asthma resource links in our 'Your Health' section.

Cervical Smear Clinics

The Doctors encourage all women aged between 25 to 49 to have a cervical smear taken every 3 years, and women aged 50 to 64 every 5 years, or more frequently if indicated. A computerised call and recall system is operated and you will be notified when your next smear is due.

When you receive your notification please book in with the Doctor or Practice Nurse of your choice and in making the appointment mention to the Receptionist that it is for a smear.

If you have not had a smear for more than the number of years indicated above, or if you require more information, please speak to our Admin Office.

Chiropodist

Chiropodist If you meet the criteria your Doctor can refer you for NHS chiropody treatment. Mandy Cotton who is a fully qualified chiropodist holds a weekly clinic at the Surgery on Thursday afternoons. Appointments for this clinic are issued by Stafford Central Clinic in North Walls as part of the call and recall system that the Community health service operates.

Diabetic Clinics

Patients with diabetes are sent regular invitations to attend this clinic. Advice is given about maintaining and controlling sugar levels. Patients are also assessed for complications and will be given time to ask questions. Please also refer to our Diabetic resource links.

Heart Clinics

Heart Clinics We hold a weekly clinic to review patients with a diagnosed heart condition. If your name is on our Heart Register you will be invited to attend the Clinic, usually annually.

If you would like access to more information regarding Heart disease, please refer to the Heart resource links in our 'Your Health' section.

Services

Blood Pressure Monitor

This service is for patients who are required to monitor their blood pressure regularly and who send us their results on a three monthly basis. It allows the results to be sent in using an online form via this web site.

Access the Blood Pressure Monitor.

Child Health & Immunisation

We strongly advise that all babies and children should be fully immunised. Our Practice Nurses hold an immunisation clinic on Tuesday mornings. There is a computerised call and re-call system but if you miss your appointment date or Tuesday mornings are genuinely difficult for you appointments can be made at other times.

For additional information, we also have a number of Children and Immunisation based resource links in our 'Your Health' section.

Immunisation Schedule:

Age Immunisation
2 Months Diphtheria, Tetanus, Pertussis, Polio, Haemophilus Influenzae Type b & Pneumococcal.
3 Months Diphtheria, Tetanus, Pertussis, Polio, Haemophilus Influenzae Type b & Meningitis C.
4 Months Diphtheria, Tetanus, Pertussis, Polio, Haemophilus Influenzae Type b, Pneumococcal & Meningitis C.
12 Months Haemophilus influenzae type b, Meningitis C.
13 Months Measles, mumps & rubella, Pneumococcal.
3-5 Years Diphtheria, Tetanus, Pertussis, Polio, Measles, Mumps & Rubella.
13-18 Years Tetanus, Diphtheria & Polio.

Change of Address / Telephone Number

If you change name, address or telephone number, please complete our online form, or let our receptionists know by telephoning or writing to us.

If you move outside of the practice area it may be necessary for you to find a doctor in your new area.

South Staffordshire PCT will help you if you experience any difficulty. The instructions regarding moving to another area are printed on your medical card. Please read it and keep it in a safe place.

Community Psychiatric Nurse

The Community Psychiatric Nurse (CPN) attached to our Surgery and her work involves the treatment and counselling of patients with mental health and emotional problems. Depending on circumstances, she sees patients at the Surgery or in their own home.

Referral to the CPN is strictly via the Doctors.

Diet & Nutrition

The Practice Nurses are able to provide advice on how to achieve weight loss and to those requiring low fat or other specialised diets. A wealth of information is also available about healthy eating.

We have the facility to refer to a dietician. Appointments can be made after referral by one of the Doctors.

Please also refer to the Diet & Nutrition resource links in our 'Your Health' section.

Direct Access Day Case Service

This is a service that allows us to directly book a time for patients to have day case surgery or special investigations at Stafford General Hospital or Cannock Chase Hospital.

The service is only available for a number of specific operations and investigations and your Doctor will tell you if it is appropriate for you.

District Nurses

District Nurses The District Nursing Team play a very important role in caring for patients at home. Our patients are cared for by the Team based at Weeping Cross Health Centre.

The District Nurses can be contacted by telephoning 01785 660575. Cover is provided 365 days a year and at bank holidays and weekends you can leave a message. The answer phone is regularly checked and messages responded to.

Minor Surgery

Minor Surgery We can undertake a range of minor operations at the Surgery. This avoids a long wait for a hospital appointment and treatment.

Your Doctor will advise you whether we can treat you at the Surgery.

We also hold cryosurgery clinics at 6 weekly intervals for the treatment of warts. If you would like a wart/warts removed please have a word with your Doctor who will, if appropriate, arrange an appointment at the next clinic.

Exercise on Prescription

If your Doctor feels that your condition could benefit from regular exercise she/he can refer you to the Riverside Recreation Centre. Here Fitness Consultants aim to devise a 10 week 20 session exercise programme to meet your specific needs and to date we have referred over 150 patients on the scheme.

If you would like to be considered for the scheme please have a word with your Doctor or any of the Practice Nurses or Paul Bishop the Practice Manager.

Family Planning

Family Planning All of the Doctors are happy to advise you about all aspects of family planning, pre conception care and contraception. All methods of contraception can be discussed and the best option arranged for you. Dr Davis is able to fit coils by arrangement. If you are prescribed the contraceptive pill you will need to attend for a brief medical examination at 6 monthly intervals.

Emergency contraceptive (the morning after pill) is prescribed by all of the Doctors. To be effective you need to seek advice within 72 hours. You can also purchase the emergency contraceptive pill from any Chemist if you are aged 16 or over.

Two sections in our 'Your Health' resources may also be of interest to you: Family Planning and Children & Families.

Health Visiting

Our Health Visitor can be contacted by telephoning 01889 882386.

Health visitors gives advice on health care to expectant mothers, babies and teenagers.

A weekly well baby and childhood surveillance clinic is held at the Surgery on Thursday afternoons and a Doctor attends on alternate weeks to carry out 6 week baby checks. Mother and Toddler sessions are also held at the Surgery on Monday afternoons.

Physiotherapy

Not all patients need to attend the main Hospital Physiotherapy Department. On Tuesdays, our Senior State Registered Physiotherapist, holds a clinic at the Surgery where she provides treatment and advice.

Referral to our Physiotherapist is strictly via the Doctor.

Private Services

We charge private fees for services not covered by the NHS. For example :-

  • HGV medical examinations
  • Employment medicals
  • Completing private health insurance claim forms
  • Confirming sickness for school examinations
  • Firearm licences
  • Private sick notes

A list of the fees that we charge is available at Reception.

Registering with our Practice

If you would like to register with our practice, please bring your medical card to the surgery if possible.

If you do not have your medical card, please fill in our permanent patient registration form or new-born baby registration form, both available from reception, or you may download a copy below:.

Get Adobe Acrobat Reader Download the Permanent Patient
Registration form - GMS1 (pdf)

Download the New-Born Baby
Registration Form - FP58 (pdf)

Smoking Cessation

Smoking Cessation The Practice Nurses provide advice and support on an individual basis to patients who would like to stop smoking. They are also able to provide details about the Smoking Cessation Group that is held in Stafford.

Please also refer to the Giving up Smoking links in our 'Your Health' section.

Social Services

Social Services The practices works closely with Social Services and where necessary a Doctor will refer you.

Temporary Residents

The Doctors are happy to see patients who are temporarily resident in our Practice area. To make an appointment please contact Reception clearly stating that you are a temporary resident.

To register you will need to complete our Temporary Resident Registration form which is available from reception, or can be downloaded below:

Get Adobe Acrobat Reader Download the Temporary Resident
Registration form - GMS3 (pdf)

Travel Advice

Travel Advice The Practice offers advice and inoculations for travel abroad. Our Practice Nurses hold a Travel Clinic on Tuesday afternoons and it is also possible to offer appointments at other times.

Some travel vaccinations are not available on the NHS and in these cases we make a charge. Please ask the Practice Nurses or enquire at Reception for more details. The Practice Nurses also have a range of free literature to help you get the best out of your holiday.

We recommend that you take a look at the 'Fit for Travel' website provided by the NHS (Scotland). You will also find links to travel related resources in the 'Your Health' section of this web site.

Hazeldene House Surgery is an approved yellow fever vaccination centre and can provide this service to all patients irrespective of whether they are registered with us.

Finally please plan ahead - don't leave your vaccinations to the last minute. Ideally you should attend the Travel Clinic about 8 weeks before your holiday.

Well Women / Man Checks

Appointments for a check can be made with the Practice Nurses who will undertake a brief medical examination and will discuss with you your lifestyle, any medical problems and your family history.

Your Health

Access Local & National Health Resources:

News

Practice Newsletter:

The current issue of our Surgery Newsletter is now available.


Exercise on Prescription:

If your Doctor or Practice Nurse feel that your condition could benefit from regular exercise she/he can refer you for Exercise on Prescription.


Are your Medical Records
Up-to-Date ?

We would be grateful if you would take a few minutes to fill out our online Questionnaire.


Do we have your correct address and telephone number ?

If you have not advised us of any changes how can we contact you if we need to do so ? Please use our online form to tell us of any changes.


Nursing Team at the Hixon Surgery:

Full details can be found here.


NHS Direct:

NHS Direct is a 24 hour Nurse led helpline. By telephoning 0845 4647 you can obtain confidential healthcare advice and information at any time. You can also visit the NHS Direct Website.
 

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