Please leave 72 working hours between ordering and collecting your medication. Unfortunately due to circumstances beyond our control, we will have no dispensers working after 4pm. This is likely to be for the next three months.
We apologise for any inconvenience this may cause. You will however, be able to still collect your pre ordered medication as normal Monday, Tuesday, Wednesday and Friday until 6.30pm and Thursdays until 1pm.
- By Post:
Post the tear off slip indicating the medication you require to the surgery, enclosing a stamped self addressed envelope. If posting please remember to to use a secure, tracked postal service and give at least one weeks notice for a first class and longer if using second class.
- In Person:
You can tick your requirements on the repeat slip and put it in the box next to the Dispensary. If the Surgery is closed, please use the external post box next to the Dispensary door.
Arrange with a local chemist to request and collect your prescription. Prescription Collection Points.
In the interests of safety, we do not accept requests by telephone.
Please leave 72 working hours between ordering and collecting your medication. Unfortunately due to circumstances beyond our control, we will have no dispensers working after 4pm.
You will however, be able to still collect your pre ordered medication as normal Monday, Tuesday, Wednesday and Friday until 6.30pm and Thursdays until 1pm.
IMPORTANT MESSAGE FOR DISPENSING PATIENTS
EMIS who are the suppliers of our computer programme have updated the system for Patient Access which includes a section for Nominating a Pharmacy. If you use Patient Access you may have seen this appear.
See Nominating a Pharmacy for further information.
Patients can either collect their prescription from the surgery or a chemist of their choice.
In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing. Forms are available from most chemists.
If we dispense to you, you can collect your medication from the Dispensary during the following times:
Monday, Tuesday, Wednesday and Friday
9am to 1pm and 2pm to 6.30pm
9am to 1pm
We are closed weekends and Bank Holidays.
How You Can Help Us
As you will appreciate the Dispensary is very busy. Please help us by:
- Thinking ahead and ordering your medicines in good time.
- Ordering all your items together each month.
- Only calling to collect your medication when the Dispensary is open.
We are able to dispense medicines directly to patients living in rural areas more than one mile from the nearest Chemist. If you are eligible, we will ask you to register for this service when you join the Practice. If you live within the mile you will need to take any prescriptions that the Doctors give you to the Chemist of your choice to be dispensed.
Please preempt ordering prescriptions to avoid medication running out.
If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.
It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make note of the review date and make an appointment to see the doctor.
If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.
If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.
If you have any queries about the medication that you are taking or you suffer side effects from medication prescribed please speak to your Doctor or the Dispensary.
Although you may be on repeat medication the Doctor often prescribe tablets, creams etc on a one off basis for acute conditions. The Dispensary staff do not have the authority to give you a further supply of one off medication. Your Doctor has to be consulted and may wish to see you before further medication is prescribed.
For your wellbeing and safety the Doctors regularly review patients who are on repeat medication. This may be done when you see your Doctor for a normal consultation, or he or she may speak to you on the telephone. You may be asked to arrange an appointment with the Doctor for the review to take place. If the latter applies please arrange to see your Doctor in good time before the medication runs out.
Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.
Please book your medications review appointment at least 10 days before your medication runs out.
The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.