Main Road, Great Haywood, Stafford. ST18 0SU

    Telephone: 01889 881 206
    Out of hours: 111

    Repeat Prescriptions

    If you need to take medication on a regular basis your Doctor may decide to issue you with repeat prescriptions which will remove the necessity for you to be seen every time you need a fresh supply of medicines. All repeat prescriptions are produced on the Practice computer system and you will be given a repeat slip listing the medication that you can order without seeing the Doctor.


    Dispensing Patients Delivery Disruption

    We have been informed by our suppliers that due to high demand, deliveries  may be delayed, this may have a knock on effect to the time frame of the patient being able to pick up there prescription.

    Let me assure you, that we are doing our very best to manage this situation and appreciate your patience with this matter.

    IMPORTANT MESSAGE FOR DISPENSING PATIENTS

    EMIS who are the suppliers of our computer programme have updated the system for Patient Access which includes a section for Nominating a Pharmacy. If you use Patient Access you may have seen this appear.

    Please continue reading here

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    Online

    PRESCRIPTIONS

    No Account?

    Register

    Other Ways to Order Your Prescriptions

    1. By Post:
      Post the tear-off slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
    2. In Person:
      You can tick your requirements on the repeat slip and put it in the box next to the Dispensary. If the Surgery is closed, please use the external post box next to the Dispensary door.
    3. Chemist:
      Arrange with a local chemist to request & collect your prescription. See Collection points section below.

    In the interests of safety, we do not accept requests by telephone. 

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    When will my Prescription be ready?

    Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery:

    Ordered

    Time

    Ready

    Time

    Monday

    AM

    Wednesday

    AM

    PM

    Wednesday

    PM

    Tuesday

    AM

    Thursday

    AM

    PM

    Friday

    AM

    Wednesday

    AM

    Friday

    AM

    PM

    Friday

    PM

    Thursday

    AM

    Monday

    AM

    Friday

    AM

    Tuesday

    AM

    PM

    Tuesday

    PM

    Please request repeat prescriptions well in advance of public holidays, etc.

    For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

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    Collection Points

    Patients can either collect their prescription from the surgery or a chemist of their choice.

    In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

    Dispensary

    If we dispense to you, you can collect your medication from the Dispensary during the following times:

    Day

    Collection Times

    Mon, Tues, Wed and Fri

    9am – 1pm & 2pm – 6.30pm

    Thurs

    9am – 1pm

    We are closed weekends and Bank Holidays.

    How You Can Help Us

    As you will appreciate the Dispensary is very busy. Please help us by:

    • Thinking ahead and ordering your medicines in good time.
    • Ordering all your items together each month.
    • Only calling to collect your medication when the Dispensary is open.

    Dispensing Arrangements

    We are able to dispense medicines directly to patients living in rural areas more than one mile from the nearest Chemist. If you are eligible, we will ask you to register for this service when you join the Practice. If you live within the mile you will need to take any prescriptions that the Doctors give you to the Chemist of your choice to be dispensed.

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    Good Medication Management is Important

    Please preempt ordering prescriptions to avoid medication running out.

    If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

    It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make note of the review date and make an appointment to see the doctor.

    If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.

    If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

    If you have any queries about the medication that you are taking or you suffer side effects from medication prescribed please speak to your Doctor or the Dispensary.

    Although you may be on repeat medication the Doctor often prescribe tablets, creams etc on a one off basis for acute conditions. The Dispensary staff do not have the authority to give you a further supply of one off medication. Your Doctor has to be consulted and may wish to see you before further medication is prescribed.

    For your wellbeing and safety the Doctors regularly review patients who are on repeat medication. This may be done when you see your Doctor for a normal consultation, or he/she may speak to you on the telephone. You may be asked to arrange an appointment with the Doctor for the review to take place. If the latter applies please arrange to see your Doctor in good time before the medication runs out.

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    Useful Information

    Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

    Please book your medications review appointment at least 10 days before your medication runs out.

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    Free Prescriptions

    Medicines are free to: pensioners, children under 16, people under 19 years old and in full time education, pregnant or nursing mothers, and people suffering from one of a number of specified individual conditions, people on income support or family credit.